FAQs

WHEN WILL MY ORDER BE DELIVERED?

Your order is processed within 48 hours. Our free shipping is 3-8 weeks and our faster shipping is 1-5 weeks for delivery.


Our Free Product offers, please expect the following shipping times due to high demand:

Worldwide shipping will be 3-8 weeks

Faster shipping will be 1-5 weeks


I ORDERED MULTIPLE ITEMS BUT THEY ARRIVED IN DIFFERENT DELIVERIES?

In order to speed up the delivery of your order, we may ship items at different times from different warehouses around the world. We to get you your order as fast as possible!

HOW DO I CONTACT YOU?

If you have any concerns or questions, please do not hesitate to contact us by email: Silkandcotton1@gmail.com or call us on +1 (877) 728-0043 Monday-Thursday from 1:30PM - 5:00PM GMT

FREE RETURNS

You may return your order within 60 days after the estimated shipping time has passed. Upon eligible return, you can receive a full refund or new item in case you for example ordered an incorrect ring size. Please email us on silkandcotton1@gmail.com if you want to return an order.

WHAT IF I DON'T RECEIVE MY ITEM? DO YOU GUARANTEE DELIVERY?

We have a 100% guarantee delivery of every item! If you do not receive your order within the delivery window, simply contact us at Silkandcotton1@gmail.com and we will get you taken care of in the best way possible. We Should answer you relatively fast. Just reach out to us through our customer care section.

WHICH PAYMENT METHODS DO YOU OFFER?

Here at Silk & Cotton we offer you a safe and secure checkout through either Stripe or PayPal Express. We support all major credit cards networks at our checkout. SilkandCotton.store is also verified by Stripe, assuring you a safe and secure checkout.