WHAT ARE YOUR SHIPPING TIMES?
Please find our shipping times below. These are our guarantees. The actual shipping time is mostly shorter.
Your order will be processed within 2 business days.
*Please note that there might be shipping delays due to COVID-19*
|USA||2-8 Weeks||1-5 Weeks|
|Canada||2-8 Weeks||1-6 Weeks|
|Australia||2-8 Weeks||1-5 Weeks|
|United Kingdom||2-8 Weeks||1-5 Weeks|
|Rest of Europe||2-8 Weeks||1-6 Weeks|
|Hong Kong||2-8 Weeks||1-5 Weeks|
|South Korea||2-8 Weeks||1-5 Weeks|
|Rest of the World||2-8 Weeks||1-6 Weeks|
I ORDERED MULTIPLE PRODUCTS BUT THEY ARRIVED IN DIFFERENT DELIVERIES?
Depending on availability in warehouses, we may ship products at different times from different warehouses around the world. We want to get you your order as fast as possible!
HOW DO I CONTACT YOU?
If you have any concerns or questions, please do not hesitate to contact us by email: Silkandcotton1@gmail.com
You may return your order within 40 days after the delivery date. Upon eligible return, you can receive a full refund or new product in case you for example ordered an incorrect ring size. Please email us on email@example.com if you want to return an order.
WHAT IF I DON'T RECEIVE MY ITEM? DO YOU GUARANTEE DELIVERY?
We have a 100% guarantee delivery of every item! If you do not receive your order within the delivery window, simply contact us at Silkandcotton1@gmail.com and we will get you taken care of in the best way possible. We usually answer within 24 hours.
WHICH PAYMENT METHODS DO YOU OFFER?
Here at Silk & Cotton we offer you a safe and secure checkout through card or PayPal Express. We support all major credit card networks at checkout. SilkandCotton.store is also verified by Stripe, assuring you a safe and secure checkout.