WHAT ARE YOUR SHIPPING TIMES?
Please find our shipping times below. These are our guarantees. The actual shipping time is mostly shorter.
Your order will be processed within 2 business days.
| Destination | Standard | Expedited |
|---|
| USA | 2-5 Weeks | 1-4 Weeks |
| Canada | 2-8 Weeks | 1-5 Weeks |
| Australia | 2-5 Weeks | 1-4 Weeks |
| United Kingdom | 2-5 Weeks | 1-3 Weeks |
| Rest of Europe | 2-8 Weeks | 1-6 Weeks |
| Hong Kong | 2-5 Weeks | 1-5 Weeks |
| South Korea | 2-5 Weeks | 1-4 Weeks |
| Rest of the World | 2-8 Weeks | 1-6 Weeks |
I ORDERED MULTIPLE PRODUCTS BUT THEY ARRIVED IN DIFFERENT DELIVERIES?
Depending on availability in warehouses, we may ship products at different times from different warehouses around the world. We want to get you your order as fast as possible!
HOW DO I CONTACT YOU?
If you have any concerns or questions, we are happy to assist you by email: info@silkandcotton.store
RETURNS & REFUNDS
Whether your ring size is not right or you are not satisfied with your order, we have good news! You can return your order for an exchange or refund as long as you do this within 40 days after your order has arrived. Please email us on info@silkandcotton.store if you want to return an order.
WHAT IF I DON'T RECEIVE MY ITEM? DO YOU GUARANTEE DELIVERY?
We have a 100% delivery guarantee of every item! If you do not receive your order within the delivery window, simply contact us at info@silkandcotton.store and we will get you sorted in the best way possible. We usually answer within 24 hours.
WHICH PAYMENT METHODS DO YOU OFFER?
Here at S&C we offer you a safe and secure checkout through card or PayPal Express. We support all major credit card networks at checkout. SilkandCotton.store is also verified by Stripe, assuring you a safe and secure checkout.
